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  • FAQ'S
Just add products to your cart, upload files if needed, and checkout. It’s built for speed — no calls, no waiting.
Most fasteners are sold in packs of 25 or 50 to ensure price-efficiency and availability. High-value or specialty items may be available per piece.
Yes. Upload your 3D model (STEP/STL) for instant or rapid quote. We offer FDM, SLA, CNC, and laser cutting.
Yes. Once you upload your file, you'll either see instant pricing or receive a quote within a few hours. You can then complete the order online.
No. ProtoMandi is built for self-serve ordering. But our support team is just a click away if needed.
Hardware ships in 1–3 business days. Fabricated parts take 2–5 days depending on complexity. Priority shipping is available at checkout.
Yes. We deliver pan-India via our logistics partners, including urban, semi-urban, and industrial zones.
Absolutely. You’ll receive a tracking link via email and WhatsApp once the order is shipped.
Shipping is calculated based on order size and delivery location. Orders below ₹500 may include a small handling fee.
Yes — express shipping options are available at checkout for urgent needs.
We stand by every order. If your parts are late, defective, or don’t match spec — we’ll rework, refund, or replace. No excuses.
Just contact us with your order ID and issue. Share a photo or video if needed, and we’ll resolve it within 24–48 hours.
FDM & SLA 3D Printing, CNC Machining, and Laser Cutting. More processes coming soon.
Yes — we offer fitment checks, inserts, surface smoothing, painting, and labeling on request.
Yes. Every uploaded file is reviewed. If we spot manufacturability issues, we’ll flag them before production begins.
Yes. Click on “Request a Product” or drop us a message. We specialize in sourcing rare or unavailable hardware fast.
Yes — your order history is saved. Just log in, find the previous order, and reorder in one click.
UPI, Credit/Debit Card, Netbanking, Wallets. Safe and encrypted checkout is enabled.
Yes. All purchases come with downloadable GST-compliant invoices. Input your GSTIN at checkout if applicable.
Absolutely. Contact us via the “Bulk Enquiry” button for volume pricing, dedicated support, and faster fulfillment.